Important Information
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Website: https://pronirob.com/
Pro Nirob ("we," "our," or "us") operates the website located at https://pronirob.com/ (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy describes how we collect, use, store, and protect your information when you visit our website or engage our web design, Facebook advertising, and web analytics services.
Information We Collect
Personal Information
- Name and contact information
- Email address and phone number
- Business information and requirements
- Project specifications and preferences
- Payment and billing information
Technical Information
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics
- Cookies and tracking technologies
How We Use Your Information
Service Delivery
We use your information to provide web design services, manage Facebook advertising campaigns, conduct web analytics, communicate with clients, process payments, and deliver project outcomes according to your specifications.
Business Operations
Your information helps us improve our services, analyze website performance, send project updates and marketing communications, provide customer support, and maintain accurate business records.
Legal Compliance
We may use your information to comply with legal obligations, enforce our terms of service, protect our rights and interests, and respond to legal requests from authorities.
Information Sharing and Disclosure
Third-Party Service Providers
Facebook/Meta Platforms
For advertising campaign management and analytics
Web Hosting Providers
For website hosting and technical infrastructure
Analytics Services
For website performance monitoring and insights
Payment Processors
For secure payment processing and billing
We Do Not Sell Personal Data
We do not sell, rent, or trade your personal information to third parties for commercial purposes. Information is only shared with trusted service providers who assist in delivering our services.
Cookies and Tracking Technologies
Essential Cookies
Required for basic website functionality, security, and user authentication.
Analytics Cookies
Help us understand website usage patterns and improve user experience.
Marketing Cookies
Used for advertising campaigns and tracking conversion performance.
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and our ability to provide personalized services.
Data Security and Protection
Security Measures
- SSL encryption for data transmission
- Secure hosting infrastructure
- Regular security updates and monitoring
- Access controls and authentication
Data Handling
- Limited access to authorized personnel
- Regular data backups and recovery
- Data minimization principles
- Secure deletion of outdated data
Your Privacy Rights
Access Your Data
Request access to personal information we hold about you.
Correct Information
Update or correct inaccurate personal information.
Delete Your Data
Request deletion of your personal information (subject to legal requirements).
Data Portability
Receive your data in a portable, machine-readable format.
Opt-Out
Unsubscribe from marketing communications and data processing.
Restrict Processing
Limit how we process your personal information.
Data Retention
Active Projects
Data retained during project duration plus 12 months for support and warranty purposes.
Analytics Data
Website analytics data retained for 24 months to track performance trends and improvements.
Financial Records
Billing and payment information retained for 7 years to comply with tax and accounting regulations.
International Data Transfers
As part of our service delivery, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for countries with approved data protection standards
- Binding corporate rules for multinational service providers
- Certification schemes and codes of conduct
Children's Privacy
Age Restriction
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Notify you via email (if you have provided an email address)
- Post a prominent notice on our website
- Update the "Last Updated" date at the top of this policy
- Provide a reasonable notice period before changes take effect
Contact Us
If you have any questions about this Privacy Policy, need to exercise your privacy rights, or want to report a privacy concern, please contact us using the information below:
Primary Contact
Response Time
We will respond to your privacy-related inquiries within 30 days of receipt. For urgent matters, please indicate the urgency in your communication.
Legal Information
Applicable Laws
This Privacy Policy is governed by applicable data protection laws, including but not limited to GDPR, CCPA, and other relevant privacy regulations.
Compliance
We are committed to maintaining compliance with all applicable privacy laws and regulations in the jurisdictions where we operate.
This privacy policy constitutes part of our terms of service and should be read in conjunction with our other legal documents.
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